Faqs By My Account
Can I delete my account and how do I do that?
If you want to delete your account after you have placed an order, you can do so through your own account: click here
Please note, however, that we cannot delete your placed order from our database. We have to keep all financial data for at least seven years for the tax authorities in the Netherlands. Should you wish to delete your account, only what was bought and how much was paid for it will remain visible, not who bought it.
I forgot my password, now what?
You can easily reset your password using the following link. Please make sure you are using the right email address:
click here
How do I update my email address?
Please contact customer service via chat, whatsapp (06-36103704), we will resolve this for you.
Whatsapp: click here
E-mail/support ticket: click here