Right of withdrawal

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have 14 days to return your product. You will then receive the full order amount including shipping costs credited. Only the costs of returning from your home to the webshop are for your own account. These costs depends on the country, please consult the website of your carrier for the exact rates. If you exercise your right of withdrawal, the product with all delivered accessories and - if reasonably possible - in its original condition and packaging will be returned to the entrepreneur. To make use of this right, please contact us via support@nextlevelsmart.nl. We will then refund the order amount due within 14 days after notification of your return if the product has already been received back in good order.

Products for consumption

Products for consumption can also be returned within 14 days. This rule is applied only if the product has not been consumed as a whole or a small amount.