Faqs By Shipment

We ship to 29 European countries with the following delivery times:

- Netherlands: 1-2 business days

- Belgium: 1-3 business days

- Luxembourg: 1-3 business days

- Germany: 2-4 business days

- France: 2-4 business days

- Denmark: 2-4 business days

- Austria: 2-4 business days

- Czech Republic: 2-4 business days

- Liechtenstein: 2-4 business days

- Hungary: 3-5 business days

- Poland: 3-5 business days

- Slovakia: 3-5 business days

- Slovenia: 3-5 business days

- Spain: 3-5 business days

- Ireland: 3-6 business days

- Italy: 3-6 business days

- Croatia: 3-6 business days

- Sweden: 3-6 business days

- Bulgaria: 4-7 business days

- Estonia: 4-7 business days

- Finland: 4-7 business days

- Greece: 4-7 business days

- Latvia: 4-7 business days

- Lithuania: 4-7 business days

- Romania: 4-7 business days

- Portugal: 4-6 business days

- Cyprus: 5-8 business days

- Malta: 5-8 business days

- United Kingdom: 2-8 business days

Delivery times are indicative and may vary depending on the carrier and local circumstances. After dispatch, you'll receive a track & trace code to follow your package.

Yes, you can track every package online. As soon as your order has been shipped, you'll automatically receive a track & trace code by email. This allows you to follow your package in real-time and see when you can expect delivery. If you haven't received a shipping confirmation, please check your spam folder.

We work with UPS and DPD for shipping our packages. These reliable carriers ensure fast and secure delivery throughout Europe. Which carrier delivers your package depends on your location and availability. You'll always receive a track & trace code to follow your shipment.

We ship to the following 29 European countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom.

Don't worry, we're happy to help you track down your package.

Check the delivery time first:
The expected delivery time depends on your country. For the Netherlands this is 1-2 business days, for Belgium 1-3 business days, and for other European countries this can take up to 5-8 business days. Please account for possible delays during busy periods or due to local circumstances.

Check your track & trace:
You received a track & trace code by email after dispatch. This shows you exactly where your package is. Also check your spam folder if you haven't received a shipping confirmation.

Still haven't received your package?
Contact us if your package has exceeded the expected delivery time. We'll investigate it together.

Contact us via:
- Contact form
- Phone: +31 (0)38 2001 004
- WhatsApp

Yes, delivery to a pickup point is possible in many cases. This depends on your location and the available delivery options from our carriers UPS and DPD.

You'll see all available delivery options for your address during checkout in our webshop. If delivery to a pickup point is available, you can directly select your preferred location there, or we can do it for you.

This is ideal if you're not home during delivery or if you prefer to collect your package at a time that suits you.

Whether your address can still be changed depends on the status of your order.

Before shipping:
Hasn't your package been packed and shipped yet? Contact us as soon as possible. We can manually change your address as long as your order is still in our warehouse.

After shipping:
Is your package already on its way? Unfortunately, we can no longer change the address. Our carriers do not offer this option once a shipment is in transit.

The sooner you contact us after placing your order, the better chance we have to help.

Contact us directly via:
- Contact form
- Phone: +31 (0)38 2001 004
- WhatsApp